5 Customer Service/Experience Strategies You’ll Want to Incorporate Today
It's National Customer Service Week!   How do you define "customer service"?   If I was to boil it down to one sentence, from a place of Extreme Client Care®,... Read More
Why Good or Great Customer Service Isn’t Enough
What's the difference between good customer service, great customer service and Extreme Client Care™?  It's a question I'm often asked and here's an easy way to think of it: Good... Read More